A Lagos-based customer of Guaranty Trust Bank, Onifade Isaac, reported losing N4.6 million from his account through an unauthorised transfer.

Isaac said the money was transferred from his savings account through the GTB mobile app to a Pocket App account belonging to a person identified as Zahara’u Iliyasu.

He said the transaction occurred on August 22, 2026, but he did not discover the missing funds until later that evening when he attempted to withdraw money for a family need and was informed that his balance was insufficient.

According to him, no SMS alert or notification was received for the transaction. He immediately contacted GTBank’s customer service and was instructed to have both his account and the recipient’s account blocked.

However, Isaac said he was later informed that the money had already been withdrawn despite the reported account restrictions.

He subsequently filed an affidavit and police report, demanding the immediate reversal and full recovery of the N4.6 million. GTBank had not publicly responded to the allegations as of the time of the report.